EU Regulation no. 2016/679 (hereinafter, “GDPR”)

INFORMATION FOR THE PROCESSING OF PERSONAL DATA

Subject of Processing and Data Controller

B&B La Dimora processes personal, identifying data (e.g., first name, last name, company name, address, telephone, e-mail, bank and payment references) – hereafter, “personal data” or also “data”) that you have nevertheless communicated.

The data controller is La Dimora di Alessia Di Martino Via Pasubio, 33, Catania, 95127 P.IVA 05430110873

Purpose of processing

Your personal data are processed:

1. A) without your express consent art. 6 lett. (b), (e) GDPR), for the following Service Purposes:

– Conclude contracts for goods and services provided by B&B La Dimora;

– Fulfill pre-contractual, contractual and tax obligations arising from existing relationships with you;

– Fulfilling obligations required by law, regulation, EU legislation or an order of the Authority (such as in the area of anti-money laundering);

– Exercise the rights of B&B La Dimora, for example, the right of defense in court;

1. B) Only with your specific and separate consent (art. 7 GDPR), for the following Marketing Purposes:

– To send you via e-mail, mail and/or text message and/or telephone contact, newsletters, commercial communications and/or advertising material on products or services offered by the Owner and satisfaction survey on the quality of services;

– Send you via e-mail, mail and/or text message and/or telephone contact commercial and/or promotional communications from third parties (e.g., service providers, business partners, other Group companies). Please note that if you are already a customer of ours, we may send you commercial communications regarding the Holder’s services and products similar to those you have already taken advantage of, unless you disagree.

Mode of treatment

The processing of your personal data is carried out by means of the operations specified in Art. 4 n. 2) GDPR and namely: collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, deletion and destruction of data.

Your personal data are subject to both paper and electronic and/or automated processing.

For each of the above processing purposes, the table below specifies the maximum retention period for your personal data, after which we will no longer process your personal data for the above purposes.

Purpose	Retention period
Management of the contractual relationship in relation to products and/or services	Within the terms of the law
Take care of all your other requests	No more than 3 years after application
Send you requested and/or relevant information related to our products and/or services	No more than 10 years, for our clients, and 5 years for potential clients, from the last collection of personal data
Sending personalized advertising messages and customizing the experience according to the specifics and expectations of the customer	No more than 10 years, for our clients, and 5 years for potential clients, from the last collection of consent
Measure the performance of our sales, after-sales and advertising services	No more than 5 years after service delivery
Conduct customer satisfaction surveys.	For the duration of the survey

At the end of the processing period, your data will be deleted or destroyed.

4. Data access

Your data may be made accessible for the purposes of Art. 2.A) (contractual fulfillment) and 2.B) (advertising communications):

• to employees and collaborators of the Data Controller or Group companies in Italy and abroad, in their capacity as persons in charge and/or internal data processors and/or system administrators;
• to third-party companies or other entities (by way of example, credit institutions, professional firms, consultants, etc.) that carry out outsourced activities on behalf of the Controller, in their capacity as external data processors.

5. Disclosure of data

Without the need for express consent (Art. 6 lett. (b) and (c) GDPR), B&B La Dimora may communicate your data for the purposes set forth in Art. 2.A) to Supervisory Bodies, Judicial Authorities, as well as to those subjects to whom communication is obligatory by law for the fulfillment of the said purposes. These parties will process the data in their capacity as autonomous data controllers. Your data will not be disseminated.

6. Data Transfer

Personal data are stored on servers located in Italy, within the European Union. It is in any case understood that the Holder, should it become necessary, will be entitled to move the servers outside the EU as well. In this case, B&B La Dimora hereby assures you that the transfer of data outside the EU will take place in accordance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided by the European Commission.

7. Nature of data provision and consequences of refusal to respond

The provision of data for the purposes of Art. 2.A) is mandatory. In their absence, we will not be able to guarantee you the Services set forth in Art. 2.A).

The provision of data for the purposes of Art. 2.B) on the other hand is optional. Consent may be given by signing the appropriate notice. You can then decide not to give any data or to later deny the possibility of processing data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material related to the products and services offered by B&B La Dimora. You will, however, continue to be entitled to the Services set forth in Art. 2.A).

8. Rights of the data subject

As a data subject, you have the rights under Art. 15 GDPR and specifically the rights to:

1. Obtain confirmation of the existence or non-existence of personal data concerning you, even if not yet registered, and their communication in intelligible form;
2. Getting the indication:
   1. Of the origin of personal data;
   2. Of the purposes and methods of processing;

• Of the logic applied in the case of processing carried out with the aid of electronic instruments;

1. Of the identification details of the owner, managers and designated representative under Art. 3(1) GDPR;
2. Of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, as managers or appointees;

• obtain:
  1. updating, rectification or, when interested, integration of data;
  2. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
  3. A statement that the operations referred to in paras. (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected;

1. Oppose in whole or in part:
   1. for legitimate reasons to the processing of personal data concerning you, even if relevant to the purpose of collection;
   2. to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated calling systems without the intervention of an operator by e-mail and/or through traditional marketing methods by telephone and/or paper mail. It should be noted that the data subject’s right to object, set forth in (b) above, for direct marketing purposes by automated means extends to traditional methods, and that, in any case, the data subject’s right to object may still be exercised even in part. Therefore, the data subject may choose to receive only communications by traditional means or only automated communications or neither type of communication.

Where applicable, it also has the rights under Articles 16-21 GDPR (Right to rectification, right to be forgotten, right to restrict processing, right to data portability, right to object), as well as the right to complain to the Data Protection Authority.

9. Ways of exercising rights

You may at any time exercise your rights by sending:

– an e-mail to info@ladimoracatania.com

If you have any such inquiries or any complaints regarding how your personal information has been processed, you can still send an email to info@ladimoracatania.com